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Please note that all orders placed through this UK based website are produced at and shipped from either Lion Tower Miniatures Limited (Trading as The Lions Tower), located in Solihull, UK, or Woodpecker Games located in Germany.
We are not currently registered for VAT however this may change with little notice.
Production
STL files and other digital products are already loaded into the product, and once added to your basket and paid for, will be added to your library. Please ensure that you use a registered account in order that you can come back to download the products when you need to.
We hold stock of our core products, but some products may be produced to order – our miniatures may be 3D printed to order and our MDF kits may also be made to order, each on a first-come-first-served basis.  Please allow up to 10 working days for us to process your order. During busy periods this may be a little longer but you will be kept up to date on progress. Please note the product description will denote whether it is subject to On-Demand Production. Â
Prints are carried out on a resin 3D printer with a <37 micron XY pixel resolution, and printed at 0.25mm layer height. This ensures the best possible quality for you.
Our resin of choice is Phrozen Aqua 4K – it is fantastic for picking up the detail on the miniatures and has enough flexibility once fully cured to be robust enough for regular handling and gaming.
The printed models are thoroughly cleaned to remove any excess resin from the surface and all support material is removed* and the model is quality inspected to ensure that it meets our high standards. They are then cured so they are safe for you to handle.
Some of our models may be supplied in multiple parts, and all are supplied with a separate base. Simply test fit the parts dry so that you know how the model assembles, and then use superglue to fix the components together. After holding the parts together for a few seconds, the glue should have cured and the parts will be fixed securely.
The resin we use for 3D printing is UV curing, so exposure to UV light is what turns it from a liquid into a solid. We supply the models perfectly cured and cleaned, ready to paint and game with. Exposure to sunlight may continue to cure the resin resulting in a more brittle finish. To preserve the flexibility of the models, please paint them as soon as possible – even a simple coat of primer is enough to block the sunlight and prevent excess curing.
*There may be some fine micro supports around the miniature but these can be quickly and easily removed using a scalpel or hobby knife.
Shipping Costs
All of our orders will be shipped from Either the UK or Germany, whichever is the most appropriate for your location. We ship all our orders via EVRI or Royal Mail Standard Service. All other orders shipped from Germany will be sent via DHL.
To provide you with a guide, our shipping costs break out into the following tiered prices by zone. Please be aware that you are responsible for any Customs charges or import duties applied by your country.
United Kingdom
Flat Rate: £7
Free shipping on orders over £80
Germany
Flat Rate: £7
Free shipping on orders over £80
European Countries – Zone 2 (g)
Flat Rate: £12
Free shipping on orders over £80
North America
Flat Rate: £12
Free shipping on orders over £80
Shipping Times (approximate)
The following chart shows delivery times by country:
| Ordering Country | Delivery Time (Working Days)* |
| UK | 2-4 |
| Western Europe France/Germany/Belgium/Netherlands/Austria/ Czech Republic/ Ireland/Luxembourg/Poland | 3-5 |
| Southern Europe Spain/Italy/Portugal | 3-7 |
| Eastern Europe & Scandinavia Slovakia/Denmark/Estomia/Finland/Hungary/Latvia/Lithuania/ Slovenia/Sweden/Greece/Norway/Switzerland | 5-9 |
| European Islands Iceland/Greenland/Cyprus/Malta | 5-9 |
| USA | 5-10 |
| Canada | 5-12 |
| Rest of World | 5-10 |
| *Delivery time does not include the time it takes to pick and pack the order. Delivery times are estimates. Orders can take up to 14 Days (UK) or 28 Days (RoW). | |
UK customers should receive their orders, on average, within 2-4 days of dispatch. Royal Mail states they’ll deliver within 15 days but the vast majority of cases are much quicker than that (please let us know if it ever takes longer).
European customers generally receive their orders within 15 working days and Rest of the World customers within 28 working days.
Please note customs charges may apply when shipping outside of the UK or Germany which Lion Tower Miniatures ltd are ineligible for. Please be prepared to pay any fees before placing an order with us.
